House No. 188, Shop No. 418
4th Floor, Royal Sandesh Dawa Bazar

Terms and Conditions

  1. Introduction

Welcome to Satnam Pharmacy. By using our website, you agree to these terms and conditions. If you do not agree, please do not use our site.  

  1. Eligibility

You must be at least 18 years old to use this site and purchase our products.  

  1. Use of the Website

Use the site for lawful purposes only and avoid actions that may harm the site or its functionality.  

  1. Products and Services

We offer a wide range of generic medicines from India. Product availability may change without notice. We reserve the right to ship alternate brands if your chosen product is unavailable, crediting any price difference. To receive only the specific brand you ordered, include a note in your order.  

  1. Pricing and Payment

Prices are listed in USD and are subject to change. Payment must be made through the available payment methods on the site.  

  1. Ordering and Shipping

Orders can be placed online. We ship internationally, with shipping costs calculated at checkout. Delivery times vary by destination, generally arriving in under 21 days worldwide.  

  1. Returns and Refunds

As these are medications, we cannot accept returns. Please see our Refund Policy. 

  1. Privacy Policy

We are committed to protecting your privacy. Please see our Privacy Policy for details.  

  1. Abuse and Underage Purchase Reporting Policy

Report suspected abuse of medication or underage buyers to us immediately. Contact us at:  

    • Phone: +91 8956951355 Reports are confidential and taken seriously to maintain a safe pharmacy service.  
  1. Intellectual Property

All content on this site, including text, graphics, and logos, is the property of Satnam Pharmacy or its content suppliers and is protected by intellectual property laws.  

  1. Limitation of Liability

Satnam Pharmacy is not liable for any damages arising from the use of this site or the products sold on it.  

  1. Governing Law

These terms are governed by Indian law. Any disputes will be subject to the jurisdiction of the courts in India.  

  1. Legal Compliance

Satnam Pharmacy is a fully licensed Indian pharmacy. Our licenses are displayed on our website, demonstrating our adherence to Indian laws. We ship all medications legally, ensuring compliance with regulations within our jurisdiction. We do not sell restricted medications and are not a bulk supplier; we cater exclusively to individual consumers. See the Drug Policy.  

  1. Changes to Terms and Conditions

We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance.  

  1. Contact Information

For questions or concerns, contact us at:  

  • Satnam Pharmacy 
  • House No. 188, Shop No. 418
    4th Floor, Royal Sandesh Dawa Bazar
    Ganjipeth, Nagpur, India 44001
  • Phone:  +91 8956951355 
  1. Force Majeure

Neither party is liable for failure to perform due to events beyond control, such as natural disasters or war. Affected parties must notify the other and strive to comply with the terms.  

  1. Trademark and Intellectual Property Rights

All content on the site is protected by intellectual property laws. Reproduction or duplication of content without permission is prohibited.  

  1. Use of Information

The information on the site is for informational purposes only and is not a substitute for professional medical advice.  

  1. Shipping Policy

Shipping fees apply to all orders. Delivery times vary, and delays may occur due to customs or other factors beyond our control.  

  1. Customs Charges

Customers may be required to pay customs charges, which are not the responsibility of Satnam Pharmacy.  

  1. Comments and Feedback

Comments submitted to the site become the property of Satnam Pharmacy and may be used without restriction.  

  1. Security Policy

All transactions are secure, and personal information is encrypted using SSL technology.  

  1. Price and Payment

Prices are in USD. We strive for accuracy but reserve the right to correct errors in pricing and availability.  

  1. Website Availability

We aim for continuous availability but cannot guarantee uninterrupted access due to maintenance or other issues.  

  1. Links to Third-Party Websites

Our site may contain links to third-party sites. We are not responsible for their content or practices.  

  1. Terms of Sale

Orders may be accepted or declined at our discretion. Products are sold for personal use only, not for resale.  

  1. Agreement to Policies

By accepting these terms and conditions, you also agree to our Privacy Policy, Refund and Return Policy, Satisfaction Guarantee, Drug Policy, Cancellation Policy, and state that you have read our FAQ.  

  1. Contact Information

For any inquiries, use our online contact form or email us at [email protected].  By using this site, you agree to these Terms and Conditions. 

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