About Satnam Pharmacy
Satnam Pharmacy has been providing high-quality generic medications at affordable prices for years. We are a fully licensed Indian pharmacy, ensuring all our products are manufactured in World Health Organization-approved facilities by licensed pharmaceutical firms. Our team includes full-time pharmacists and quality control staff to guarantee adherence to local and international standards.
Legitimacy
Satnam Pharmacy is a legitimate company, servicing thousands of customers worldwide each year. We prioritize safety and security, using trusted payment processors and maintaining strict confidentiality regarding your orders and personal information.
Confidentiality
We guarantee the confidentiality of your purchases. All transactions are encrypted and secure, with access limited to a few key staff members. Your personal information will never be shared with unrelated parties.
Contact Information
For business opportunities or affiliate inquiries, please email [email protected] with the subject line “Attn: Business Opportunities.”
Savings
Customers typically save 40-90% on their orders compared to local pharmacies. We offer sales and discounts throughout the year to help you save even more.
Questions Related to Orders
Shipping Time
Orders usually take 2-3 weeks to arrive, but please allow up to 30 days. Worldwide disruptions, such as what happened during COVID-19, may cause additional delays. Holidays also can cause major delays.
Shipping to PO Boxes
Yes, we ship to PO Boxes.
Three-Month Supply
A three-month supply is based on your doctor’s prescription.
Expiration Dates
All medications are shipped with at least six months before expiration, typically one year or longer. Contact us if you require a specific expiration date.
Product Authenticity
We work with licensed, regulated pharmaceutical companies to provide generic medications with the same active ingredients as brand-name drugs.
Missing Medications
If a medication is not listed on our site, contact us, and we will assist you. We can often arrange to source unlisted medications.
Multiple Orders
We can ship multiple medications to a single household, saving you on shipping fees.
Return Policy
We offer a 100% satisfaction guarantee. See our Refund and Return Policy as well as our Satisfaction Guarantee sections.
Questions Related to Payment
Payment Methods
We accept various payment methods, including Visa, MasterCard, and cryptocurrencies.
Manual Cryptocurrency Payment
If you cannot use the BTCPay processor, request a manual wallet code for payment.
Questions Related to Shipping
Tracking
We provide tracking for ITPS, Express Mail and Registered Mail shipments. Tracking information may take a few days to appear in the system.
Customs
All packages go through customs, which can take time. Delays in customs do not necessarily indicate a problem.
Discreet Packaging
All packages are shipped discreetly with no exterior markings indicating the contents.
Questions Related to Delivery
Legitimacy of Medications
All medications come in original packaging with lot numbers and expiry dates for verification. We also record all expiration dates and batch numbers for all product that is sent for every order.
Partial Orders
Large orders may be split into multiple shipments. Contact us if you receive only part of your order.
Different Appearance
Generic medications may look different from brand-name versions but contain the same active ingredients.
Returns
Medications can only be returned if incorrect or damaged. Contact us immediately if you encounter this issue.
Questions Related to Accounts
Updating Information
Log in to your account to update your contact information. Contact us immediately to change your shipping address for an existing order.
Receiving Emails
Ensure your email address is correct and check your spam filters. Add us to your whitelist if necessary.
Cancelling Your Account
Contact us to cancel your account. No card information is stored in your account.
Questions Related to Discounts
Sales and Discounts
We offer sales and discounts periodically. Sign up for our newsletter or follow us on social media for updates.
Bulk Discounts
We primarily cater to personal orders. Contact us with your business license and resale license for bulk orders.
Other Questions
Other Online Shops
We can recommend other reputable online pharmacies if needed.
Trusted Manufacturers
We source medications from reputable pharmaceutical firms, ensuring high-quality products.
Auto-Checkout Restrictions
We do not allow auto-checkout to certain countries due to customs and delivery issues. Contact us for more information.
Abuse and Underage Purchase Reporting Policy
At Satnam Pharmacy, we are committed to ensuring the safe and responsible use of medications. If you suspect that someone is abusing medication purchased from us or if you are aware of an underage buyer, we urge you to report this information to us immediately.
How to Report
Please contact us with details at:
- Email: [email protected]
- Phone: +91 8956951355
- Confidentiality: All reports will be treated with the utmost confidentiality and seriousness.
Your vigilance helps us maintain a safe and responsible pharmacy service.
Contact Us
If you have any further questions or need assistance, please contact us at [email protected]. We are dedicated to ensuring your satisfaction with every order.
